Grace Lugert-Jose

Intercultural Training and Consulting for Medical Institutions

My Mission

I help medical institutions to successfully manage the integration of international nurses. In this way, the international nursing professionals can act as a real reinforcement which ensures a higher satisfaction of the entire nursing staff. 

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Study

Study on job satisfaction of Filipino nursing professionals in Germany

Recruiting, integrating and retaining international nursing professionals are essential components in dealing with the nursing shortage in Germany. This entire process poses massive challenges for both facilities and the professionals they recruit. A comprehensive study now published by business psychologist Grace Lugert-Jose shows low satisfaction and high levels of experiences of racism among Filipino nursing professionals working here.

The majority of Filipino nursing professionals working here would not recommend working in Germany to friends or colleagues. Almost two-thirds (64%) have experienced racism or other forms of discrimination. These are alarming figures. Nevertheless, satisfaction has already improved significantly compared to the previous year.

Download Study Results 2023
Download Press Release
Services

Consulting

I help you create a customized concept for your organization and help you implement it successfully. I will support you from the first conception to the evaluation and its further development.

Training

I conduct intercultural trainings for foreign nursing staff and also for the local staff incl. management personnel. This ensures that everybody is equipped with the same level of information.

Coaching

For the management personnel and mentors involved, I also offer coaching to accompany the integration project according to their individual needs. Coaching sessions can also be provided for the foreign nursing staff.

Services

Consulting on Integration of International Nurses

Successful integration isn’t a mystery. Many institutions in Germany have shown that effective integration is possible and can satisfy everyone involved.

I can help you create and implement a tailored integration plan for your institution. My support covers the entire process—from initial concept development and training to onboarding, evaluation, and continuous improvement. I also offer coaching for managers, integration coordinators, and mentors to ensure the project’s success.

My advice is focused solely on your needs. Unlike recruitment agencies, which may have conflicts of interest, my goal is to serve your best interests.

Intercultural Training

(individually / in groups)

Given the significant cultural differences, intercultural training is essential for the successful integration of foreign nursing staff in Germany.

In my intercultural training sessions, we explore the unique challenges that international nursing professionals face in the German workplace. By fostering a deeper understanding and acceptance of the new culture, we can facilitate smoother and more effective cooperation.

My training approach is very practical, using real-life case studies and exercises that mirror the nursing work environment. The goal is to promote a productive work atmosphere, enhance teamwork, and ultimately increase job satisfaction.

My training sessions are typically conducted in groups, either online or on-site.

Intercultural Coaching

(individually / in groups)

We will focus specifically on your personal or group’s needs when navigating cultural differences or working with multicultural teams. My intercultural coaching sessions are designed to address the unique challenges you face and provide practical solutions.

The benefits of this coaching are numerous. It enhances your ability to understand and integrate into diverse work environments, improves communication and collaboration within multicultural teams, and helps you develop strategies for resolving cultural misunderstandings. This leads to a more cohesive and productive workplace.

I offer intercultural coaching both online and on-site, providing flexibility to suit your schedule and preferences.

services

Intercultural Consulting for Medical Facilities

Intercultural Consulting

The increasing demand for foreign nursing staff presents unique challenges for German medical facilities.

With my extensive intercultural knowledge and experience, I support you in developing practical and effective integration solutions. Together, we will create strategies that are realistic and considerate of your organization’s needs. Successful integration leads to cohesive teams, improved quality of care, and a more supportive working environment.

By fostering a welcoming and inclusive atmosphere, your organization will benefit from higher staff satisfaction, better collaboration, and enhanced patient care. Ensuring that international personnel feel valued and integrated will also contribute to long-term retention and a positive workplace culture.

„Best Places To Work for International Nurses in Germany“

An Employer Seal for Successful Integration

There are employers who successfully manage integration and provide excellent working conditions for international nursing professionals. I aim to identify and highlight these exemplary employers. To achieve this, I have created the „Best Places to Work for International Nurses in Germany“ seal, which recognizes employers through the feedback and experiences of international nurses about their workplaces.

What makes this award special? International employees rate their current employer and decide who makes the list of best employers for international nursing professionals.

Die awarded German Facilities:

The following medical institutions have gone through the complete selection process and passed:

  • Universitätsmedizin Göttingen (UMG)
  • Caritas-Krankenhaus St. Josef Regensburg
  • Universitätsklinikum Tübingen (UKT)
  • Sana Klinikum Offenbach 
  • Universitätsklinikum Regensburg (UKR)
  • Kreiskrankenhaus Schrobenhausen GmbH
  • Helios Kliniken Schwerin
  • Stiftung Krankenhaus Bethanien Moers
  • Pflegeheim Agaplesion Bethanien-Höfe Hamburg
  • Krankenhaus Buchholz
Certifications

For over 50 years, Metaplan has exemplified clear communication and effective decision-making processes. Certified Metaplan® Moderator.

Co-founder and Member of the Board Philippine Nurses Association Germany e.V. (PNA Germany)

Certified intercultural trainer by the German Association for Intercultural Training Quality (dgikt e. V.)

Completed advanced training as an intercultura trainer at IKUD. IKUD has been training intercultural trainers for more than 15 years

About me

I specialize in guiding integration processes in medical institutions and ensuring their success.

Originally from Laguna, Philippines, I moved to Germany with my family over 23 years ago. This personal experience allows me to understand the challenges that people from different cultures may face when integrating into German society.

I hold a degree in Business Psychology and have completed advanced training as an Intercultural Trainer. My extensive professional experience spans various industries, including work with university clinics, hospitals, and nursing homes, where I provide training to supervisors and German nursing staff. This experience has equipped me with a deep understanding of what truly matters in the workplace.

I am a practical thinker who focuses on finding pragmatic solutions and quickly building effective communication with people from diverse backgrounds.

Languages: English, Tagalog/Visaya, German & Spanish

Contact

How may I support you? I am here to help you.

Telephone
+49 (0) 163 604 6994
Mail
Kontakt@gracelugert.com
Address
Grace Lugert-Jose | GLJ Intercultural Training & Consulting | Sachsentor 69, 21029 Hamburg | GERMANY
Legal
VAT-ID: DE348828058 (Registered in Germany)